Refund policy

Return Policy/Instructions

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. All returns will be for store credit. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags still attached. Please try on all clothing with care. You’ll also need the receipt or proof of purchase. Please see below for non-returnable items. Your return must be mailed back or dropped off at Monkey Wrench 150 S. Main St A Willits, Ca. 95490. All shipping fees that occur during a return are the responsibility of the customer and original shipping fees are non-refundable.

Non-returnable items

Unfortunately, we cannot accept returns on the following
SALE ITEMS
GIFT CARDS
BRAS

 

Damages and issues


Please inspect your order upon receiving it and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.



You can always contact us for any return question at monkeywrench@att.net or (707)-456-9647

                  

Thank you for shopping Monkey Wrench!